Unclear scope and ownership
Who is investigating, who is deciding and who needs to know? Early confusion slows everything down.
Data Breach Response
Know exactly what to do after a data breach
Coordinate investigation, legal review and notifications from a secure, out-of-band command center built for breach response.
Book a DemoHero image: data breach response
The hours after a breach decide the outcome
A data breach triggers technical, legal and communications work all at once, often with strict notification deadlines.
Notification deadlines
Regulators, customers and insurers may need to be notified within tight windows. Missing them adds risk.
Evidence and documentation
Every action needs to be recorded for legal defensibility, audits and insurance claims.
Platform
Everything you need to respond to a data breach
Move from discovery to notification to recovery with a clear, documented process.
Out-of-band workspace
Keep breach discussions, evidence and documents in a secure environment attackers can’t reach.
Feature image: isolated command center
Breach response playbooks
Step-by-step workflows for investigation, containment, legal review and notification.
Cross-functional coordination
Security, legal, privacy, communications and executives work from one shared plan.
Audit-ready reporting
Export incident reports for regulators, insurers and the board at the click of a button.
The solution
One secure place to run your breach response
ShadowHQ brings security, legal, communications and leadership together in a secure environment, separate from the systems that may be compromised.
Launch your breach playbook
with roles, tasks and deadlines assigned in advance.
Track notification obligations
as tasks with owners and due dates so nothing slips.
Keep discussions secure
in an out-of-band space away from compromised systems.
Generate defensible reports
with timestamped logs of every message, task and decision.
Product image: breach playbook
Why ShadowHQ
The only platform that works when SSO fails
Built exclusively for cyber crisis response, ShadowHQ keeps your team coordinated even when corporate systems are under attack.
Book a DemoFully out-of-band
Independent of your SSO, email and production environment.
Operational in days
No integrations required, so you’re ready before you need it.
SOC 2 Type II certified
Your response coordination stays secure, auditable and trusted.
Award-winning
Named Security Response Solution of the Year.
Kind words from great customers & partners
Faster, lower-cost recovery
“ShadowHQ is a significant game-changer. Having the ability to rally the troops and respond in a coordinated fashion has a direct correlation on the speed and cost of recovery.”
A massive time saver
“ShadowHQ is an extremely powerful tool. Speaking from my time as an active cybersecurity practitioner, having policy and playbook templates readily available is a massive time saver. From a market perspective, ShadowHQ is revolutionizing the incident response space.”
Everyone knows their role
“ShadowHQ ensures stakeholders across reliant functions understand what their role is in any given event.”
FAQ
Frequently asked questions
What should you do after a data breach?
Contain the breach, preserve evidence and activate your response plan. Then determine what data was affected, involve legal counsel, and meet any notification obligations to regulators, customers and insurers.
ShadowHQ helps you run each of these steps from a secure, documented environment.
How does ShadowHQ help with breach notifications?
Pre-stage notification requirements as tasks with owners and deadlines, and use templates and mass notifications to reach stakeholders quickly.
Can legal counsel work inside ShadowHQ?
Yes. Invite internal and external counsel into the response so legal review happens alongside the investigation.
How do I generate a report post-event?
You can generate a report on any incident at the click of a button, simply click the download button from the incident briefing screen and your report will be generated in PDF. This is important when fulfilling post-event compliance and insurance requirements.
Is ShadowHQ SOC 2 certified?
Yes. ShadowHQ is SOC 2 Type II certified, so your response coordination stays secure, auditable and trusted.
Use cases
One platform for every part of your response
Ransomware
Respond to ransomware without relying on the systems it locked
When ransomware takes down email, SSO and file shares, ShadowHQ gives your team a secure, out-of-band command center to contain, coordinate and recover.
- Activate your ransomware playbook
- Communicate out-of-band
- Bring in outside experts
Tab image: ransomware
Data Breach
Know exactly what to do after a data breach
Coordinate investigation, legal review and notifications from a secure, out-of-band command center built for breach response.
- Launch your breach playbook
- Track notification obligations
- Keep discussions secure
Tab image: data breach
Third-Party Incidents
Respond fast when a vendor’s breach becomes your problem
Coordinate your response to third-party and supply chain incidents from a secure command center that works independently of affected systems.
- Activate a third-party playbook
- Invite vendors into the response
- Keep stakeholders informed
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Email Compromise
Respond to email compromise without using compromised email
When attackers control a mailbox, ShadowHQ gives your team a secure, out-of-band way to coordinate, stop fraud and recover.
- Move the response out-of-band
- Activate your BEC playbook
- Loop in finance and banks fast
Tab image: email compromise
IT Outages
Keep the business running through a major IT outage
When critical systems go down, ShadowHQ gives your teams a separate, always-available place to coordinate recovery and communicate.
- Mobilize teams instantly
- Follow recovery priorities
- Keep leadership updated
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Crisis Communications
Communicate clearly during a cyberattack
Reach employees, leadership, customers and partners securely, even when your usual channels are compromised.
- Reach everyone out-of-band
- Use pre-approved templates
- Keep leadership aligned
Tab image: crisis communications
Resources & insights
Learn the latest insights and trends when it comes to mastering incident preparedness and response in your organization.
Get started
Be ready for your next data breach
Book a demo and see how ShadowHQ helps you respond to a breach quickly, securely and with a full audit trail.
Book a Demo